Terms and Conditions
Best Available Rate
The Best available rate is valid for a competitive room offer. This means that the rate that you have has to match the same booking conditions, the same reservation dates, the same cancellation and advance purchase policies and other terms and conditions.
Rate disparities solely attributable to fluctuations and/or differences in currency exchange rates are excluded from the guarantee.
Book York House in Lisbon at the Best Available Rate!
The Best Available Rate does not aplly to:
The Best Available Rate does not apply to unpublished rates. Unpublished rates are the ones not available to the general public, such as but not limited to:
- Corporate discount rates
- Group rates
- Special rates for meetings or events
- Rated available to loyalty programs
- Email Offers
- Direct Mail solicitations
- Opaque Providers
The Best Available Rate does not apply to any rates from opaque providers including, but not limited to: Priceline.com or Hotwire.com. You will notice an Opaque Provider Website whenever the hotel identity it’s only showed to you after guaranteed payment.
The Best Rate Guarantee does not apply to packaged rates. Packaged rates include: (a) hotel accommodation sold as part of a travel package (i.e. flight + car + others), (b) hotel accommodation sold together with other hotel services like breakfast, dinners.
Room Types and Best Available Rate
At the York House Hotel in Lisbon you will find two room types: Standard Rooms and Deluxe Rooms.
The Best Available Rate applies to a room booking for the number of people you assign. It is not possible to choose the room type when you book the Best Available Rate. The room will be allocated accordingly with our availability.
I Found a Lower Price!
If you think that have found a lower rate, please double check the following info:
- Do not forget to have your booking confirmation number, the one that York House Hotel Website retrieved at the time of booking. It is necessary to fill out the claim form.
- Your claim must be submitted within the 24 hours after making your booking through Hotel York House Website. Claim files for room bookings with more than 24 hours will not be eligible for Best Available Rate Guarantee.
Fill out and submit the claim form we will get back to you within 1 business day!
The Hotel York House in Lisbon is not responsible for any fees associated with the room booking cancelation on the competing room provider.